Privacy Policy

Personal data we process
By using our services and/or providing personal data to us, Lycogel B.V. processes this personal data. An overview of the personal data that is processed is provided below:
– Surname and last name
– Address
– Telephone number
– Email address
– Other personal data actively provided, for example by creating a profile on this website, by correspondence and by telephone
– Location data

Particular and/or sensitive personal data we process
Our website and/or service has no deliberate intention of collecting personal data from users under 16 years of age, unless with the consent of a parent or legal guardian. However, we are unable to verify if website visitors are over 16 years of age. We recommend parental involvement in online activities of children to prevent the processing of their data without a parent’s consent. If personal data of a minor has been processed without your consent, you can contact us via, and we will delete this data.
Why we process personal data
Lycogel B.V. processes your personal data for the following purposes:
– Newsletter and/or advertising brochure
– To telephone you if necessary for our service provision
– To notify you about changes to our services and products

How long do we keep your data
Lycogel B.V. will not keep your personal data longer than necessary to realize the aim of the processing. Our retention period is 7 year.
Sharing data with third parties
Lycogel B.V. will not sell your data to third parties and will only provide this data if necessary for the execution of our agreement with you or in order to comply with legal obligations. The companies that process your data have signed a data processing agreement in order to ensure an appropriate level of confidentiality and security regarding your data. Lycogel B.V. remains responsible for the processing operations.

Mapping website visits
Lycogel B.V. only uses functional and technical cookies, and analytical cookies which do not infringe your privacy. A cookie is a small text file that is saved on your computer, tablet or smart phone when you first visit our website. The cookies we use are necessary for the technical operation and ease of use of the website. These cookies ensure a proper performance of the website and remember your preferences. Also, cookies enable us to optimize our website. The storage of cookies on your computer can be prevented by appropriate settings of your Internet browser. You can also delete all previous saved information via your browser settings.

Access, modify or delete data
You have the right to access, modify and delete your personal data. You can send your request for access, modification or deletion to Please include a copy of a relevant identity document to ensure the request is made by you. Please obliterate your photo and citizen service number to protect your privacy. Lycogel B.V. will respond as quickly as possible, but at least within four weeks.

Lycogel B.V. takes the protection of your personal data very seriously, and takes adequate measures to combat misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you are under the impression that your data is not well protected or if there are signs of misuse, please contact our customer service or send an e-mail to